COVID 19 POLICY


COVID-19


DURING THESE UNPRECEDENTED TIMES WE ARE ALL TRYING OUR BEST.

THEREFORE, PLEASE BE RESPECTFUL TO OUR STAFF AT ALL TIMES.


THEY WILL ALWAYS BE RESPECTFUL TO YOU.

WE ARE ALL IN THIS TOGETHER!


WHAT WE ARE DOING

 Following government guidelines

 Track & Trace

 Sanitizing ALL areas with products that kills Covid -19 in 30 seconds

 Sanitizing bowling balls including inside finger holes

 Sanitizing all Bowling shoes and Roller skates inside and out

 Pool balls and cues sanitised prior to use

 Using every other Bowling lane & max of 6 people per lane

 Temperature checks on ALL staff prior to starting work

 Appropriate use of PPE

 Weekly fogging of premises with a product that remains active for 7 days

 Operating a one-way system where possible

 All tables and chairs sanitized after prior to opening and after use Signs on tables to indicate what have been sanitized and ready for use

 Offering antibacterial wipes (kills Covid-19 in 30 seconds) if customers wish to double wipe their area (ask staff for these)

 Offering pre-bookable session times in Monkey puzzle and Skating

 Limiting our numbers for each area, in line with government guidelines and based on our area footage.

 PPE Screens at till areas.


What we ask of you

 Sanitize your hands upon entry/exit and while on premise at one of our stations

 Complete Track & Trace via app or provide information to staff

 Face Masks required (Excluding under 11’s) - Unless eating and drinking

 If exempt from wearing a mask , please come with your exemption letter.

 Change into your pre- sanitized bowling shoes at your lane

 Follow signage inside the venue

 Adults must be responsible in maintaining social distancing of all under 18’s within their group

 Remain patient and kind to our staff

 If you are feeling unwell, have a temperature or any Covid-19 symptoms

– Please stay home


Please note.

 If you are unhappy with our policies or they don’t make you feel safe – Please do not enter


Many thanks

The team @ Madison Heights